OUR SERVICES
WHAT YOU NEED, WHEN & WHERE YOU NEED IT
Customer Service
WE’RE HERE FOR YOU
Our dedicated Jackson Lumber customer service team is just a phone call away. We’re here to help you with any questions you may have about our products or delivery, and to assist you with order placement.
Our dedicated Jackson Lumber customer service team is just a phone call away. We’re here to help you with any questions you may have about our products or delivery, and to assist you with order placement.
ACCOUNT SET-UP
If you are interested in opening a charge account with Jackson Lumber & Millwork, please click here to get a copy of our credit application, which you can fill out and fax back to 978-687-5841.
If you are interested in opening a charge account with Jackson Lumber & Millwork, please click here to get a copy of our credit application, which you can fill out and fax back to 978-687-5841.
Pick Up & Delivery
WHAT YOU NEED, WHEN & WHERE YOU NEED IT
The Jackson fleet of more than 20 trucks delivers materials throughout New England; from Maine to Rhode Island, and all points between. Whether your delivery calls for a flat bed, box truck, Moffett forklift truck, or a tractor trailer, we have the right truck to deliver your materials to your jobsite.
The Jackson fleet of more than 20 trucks delivers materials throughout New England; from Maine to Rhode Island, and all points between. Whether your delivery calls for a flat bed, box truck, Moffett forklift truck, or a tractor trailer, we have the right truck to deliver your materials to your jobsite.
ON-TIME DELIVERY WITH TRACKING ABILITY
Our state-of-the-art, computerized delivery system allows us to track your order from the time the materials are loaded on our truck to the time it is delivered, so you will know exactly when to expect your materials at your jobsite. If you have a question about your delivery, contact us below.
Our state-of-the-art, computerized delivery system allows us to track your order from the time the materials are loaded on our truck to the time it is delivered, so you will know exactly when to expect your materials at your jobsite. If you have a question about your delivery, contact us below.
QUICK PIC SERVICE
In a hurry, or just prefer to pick up your order? Check out our easy “Quick Pic” service. Just request “Quick Pic” when you call in your order, and in 2 hours that order will be staged and ready for you to pick up. Contact us below to get your order going.
In a hurry, or just prefer to pick up your order? Check out our easy “Quick Pic” service. Just request “Quick Pic” when you call in your order, and in 2 hours that order will be staged and ready for you to pick up. Contact us below to get your order going.
DRIVE-THRU LUMBERYARDS
Enjoy the convenience of loading materials directly onto your vehicle while you are sheltered from the elements. Our fully stocked, drive-through lumberyards are located in Amesbury, MA, Lawrence, MA, Woburn, MA and Raymond, NH.
Enjoy the convenience of loading materials directly onto your vehicle while you are sheltered from the elements. Our fully stocked, drive-through lumberyards are located in Amesbury, MA, Lawrence, MA, Woburn, MA and Raymond, NH.
Estimating Service
JUST BRING YOUR PLANS, WE”LL DO THE REST
Our estimators will create lumber and building materials lists for your projects based on the plans you provide us. We can provide beam sizing, floor system layouts, rafter and I-Joist lengths. We can also provide truss drawings in conjunction with our truss partner.
Our estimators will create lumber and building materials lists for your projects based on the plans you provide us. We can provide beam sizing, floor system layouts, rafter and I-Joist lengths. We can also provide truss drawings in conjunction with our truss partner.
PUT OUR TECHNOLOGY TO WORK FOR YOU
We use the PlanSwift and Pipeline combined estimating system for fast accurate take-offs for your job.
Sales Support
PROFESSIONAL ADVICE, PERSONAL SERVICE
Our experienced outside sales professionals are the best in the business, and are ready to help you select the right materials for your project. One of our team members will visit your job site and work with you to assist in material decisions, provide price quotes, and place orders for pick up or delivery.
Our experienced outside sales professionals are the best in the business, and are ready to help you select the right materials for your project. One of our team members will visit your job site and work with you to assist in material decisions, provide price quotes, and place orders for pick up or delivery.
Showroom & Staff
A VARIETY OF PRODUCTS ON DISPLAY
Not sure what style windows, doors, siding, roofing or moulding you want? Our experienced store and showroom staff can help you or your customers select from our many products on display.
Not sure what style windows, doors, siding, roofing or moulding you want? Our experienced store and showroom staff can help you or your customers select from our many products on display.
SPECIAL ORDERS ARE NO PROBLEM
If we do not stock a product that you want, we will do our best to locate and procure the item for you. We take pride in our quick turnaround on all special orders.
CONVENIENT LOCATIONS
Visit our stores and showrooms in Amesbury, MA, Lawrence, MA, Woburn, MA, and Raymond, NH; and our Kitchen Design showroom in North Andover, MA.
Visit our stores and showrooms in Amesbury, MA, Lawrence, MA, Woburn, MA, and Raymond, NH; and our Kitchen Design showroom in North Andover, MA.
Millwork Plant
RAYMOND, NH
If your job requires specialty work, Jackson Lumber & Millwork has the capability to customize a variety of interior and exterior doors, and trim profiles to your specifications. With over 80,000 square feet of climate controlled manufacturing and warehouse space, we can deliver what you need when you need it.
If your job requires specialty work, Jackson Lumber & Millwork has the capability to customize a variety of interior and exterior doors, and trim profiles to your specifications. With over 80,000 square feet of climate controlled manufacturing and warehouse space, we can deliver what you need when you need it.
My Jackson salesperson does a fantastic job. He comes to the job sites to measure for us. He not only deals with me, but with my subcontractors as well. If a home buyer wants specialty millwork or custom doors, I have them work with my JLM rep and the millwork is manufactured exactly to their specifications at the Jackson Mill.
Mark Perlowski - Persimmon Homes
The expertise of Jackson Lumber and Millwork allows us to finalize orders and get product information with just one call. They help us manage billing, and product research, and ensure on-time material delivery, so we can focus on quality control and subcontractor management. Working with Jackson Lumber & Millwork aligns with our commitment to excellence.
Steve Cote & Billy Foster - Cote & Foster, Inc.
I know Jackson Lumber has anything and everything I need, even special orders. They get me whatever I need, for whatever job I am working on. Jackson Lumber is super-organized, with everything in its place and ready for me to pick up. I can count on my salesperson to give me great service and advice. I can even drop off stock lists for him to price out for me.
Tom Price - Thomas Price, Inc.
Any hiccups get resolved quickly. It’s better than dealing with a big box. At Jackson I have a ‘go-to’ guy, someone who is accountable. They get what I need when I need it, even sourcing unusual and hard-to-find products for special projects.
Mark Bunker - Bunker Building & Remodeling, LLC
What You Need, When You Need It